Frequently, users have complained that we have not set up our server extensions to handle sending e-mail via forms. This typically happens when you create a form and then right click on it and go to properties. This is the area that allows you to specify the e-mail address that will receive the form information.

We have already configured the extensions to send e-mail. Frontpage 98 generates this error message because Microsoft Frontpage 98 thinks you are running a personal web server and want to configure FrontPage 98 to send e-mail through that. You need to ignore this message, and publish the form with your e-mail address in it.

You should publish the form by clicking on File->Publish->More Webs. You should then enter either your domain name or IP address depending on which one works at the time. You should not enter http, ftp, or www. Only your domain name or IP address. Then you need to click OK and then login to your site.

Your page should publish ok unless your extensions are corrupted or you have too many files. We contacted Microsoft and they stated that 300 files may be a good upper limit for subwebs and root webs(re: server time out errors with FP 98).

If for some reason the e-mail address is still not in the form after a publishing update, you need to try File->open frontpage web, more webs, your domain name or ip address, highlight root web and then click OK, type in your user name and password. Then after the web is done loading, find and double click on the form they want to edit. Frontpage editor should open and you can right click on the form and go to properties to enter your e-mail address. Then click file->save and the new form will be uploaded to the server without having to hit the publish button or file->publish.